Terms of Service

Version 2026-08-02

1. Acceptance

By creating publications or otherwise using Storia as a publisher, you agree to these Terms. If you don't agree, don't publish content. You must accept the current version of these Terms before you can create or publish a title.

2. The service

Storia hosts the media you upload and gives each title its own web player, and (optionally) a paywall, device-token access, and a public catalogue listing. Storia is a hosting and delivery service — not a store or a payment processor. Discovery and payment are delegated to you: you connect your own payment processor and keep your sales revenue (Storia takes 0% of your sales).

3. Your content and rights

You retain ownership of the content you upload. You grant Storia a non-exclusive, worldwide licence to store, transcode, cache, and transmit that content solely to operate the service (host it and deliver it to the listeners you authorise). You are solely responsible for the content you upload and for everyone you grant access to.

4. Your warranties

You represent and warrant that you own or have all rights, licences, and permissions necessary to upload, host, and sell access to your content, and that your content and its distribution do not infringe anyone's intellectual-property, privacy, or other rights, and do not violate any law.

5. Prohibited content

You may not upload, host, or distribute content that: is illegal or facilitates illegal activity; infringes copyright, trademark, or other intellectual-property rights; is content you do not have the rights to distribute; depicts or promotes child sexual abuse material; is defamatory, harassing, or incites violence; contains malware; or violates the rights or privacy of others.

6. Takedown and suspension — no refund

If your content is found to be illegal, to infringe copyright or other intellectual-property rights, or to otherwise violate these Terms, Storia may remove, disable, or suspend that content and/or your account at any time, with or without notice, and without any refund of hosting fees already paid. We may also remove content in response to a valid legal request or infringement claim. Hosting fees are for hosting capacity reserved on your behalf and are non-refundable, including when content is removed for a Terms violation, except where a refund is required by law.

7. Legal orders and lawful removal

Storia will remove, unpublish, or restrict access to content when the law requires it. That includes a court order, a binding demand from law enforcement or from a government or regulatory authority, a valid copyright or trademark takedown notice, and any other legally valid request in a jurisdiction where we operate or deliver. Depending on what is required, we may unpublish a title (taking it out of reach of listeners while leaving your files intact), revoke specific access links or device tokens, restrict it in particular countries, or delete it outright. Where we are lawfully permitted to, we will tell you what was actioned and why — sometimes an order forbids us from doing so. Action taken under this section is not a refund event; see section 6.

8. Storia hosts, publishers publish

Storia is a neutral hosting and delivery service for material our publishers choose to upload. We do not select, commission, review, or pre-screen that material, and we do not monitor it. The publisher of a title is its author and its publisher for every purpose: they are responsible for it, and for having the rights to it. To the fullest extent the law allows, Storia is not liable for content uploaded by publishers, and nothing in these Terms makes us its publisher or endorser. When we are notified of a problem we act as described in sections 6, 7, and 9.

9. Copyright — notice and takedown (DMCA)

We respond to copyright notices under the US Digital Millennium Copyright Act and equivalent laws elsewhere.

To report infringement, send a written notice to our designated agent at contact@3sln.com including all of: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing and enough information to locate it (the URL); (4) your address, telephone number, and email; (5) a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorised to act on the owner's behalf. An incomplete notice may delay our response.

What we do. On a valid notice we will expeditiously remove or disable access to the material and take reasonable steps to notify the publisher who uploaded it, including a copy of the notice.

Counter-notification. If you are that publisher and believe the material was removed by mistake or misidentification, you may send a counter-notice to the same address containing: your signature; identification of the material and where it appeared; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; and your name, address, and telephone number, together with consent to the jurisdiction of the federal court for your address (or, if outside the United States, for any district in which we may be found) and acceptance of service from the complaining party. If we receive a valid counter-notice we may restore the material in 10 to 14 business days unless the complaining party tells us they have filed a court action seeking to restrain the activity.

Misuse. Knowingly materially misrepresenting that material is infringing — or that it was removed by mistake — can make you liable for damages under 17 U.S.C. § 512(f).

Repeat infringers. We maintain and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of publishers who repeatedly infringe.

10. European Union — notice and action (DSA)

For listeners and rightsholders in the European Union we operate the notice-and-action process the Digital Services Act requires of a hosting service.

Reporting illegal content. Anyone can notify us of content they consider illegal by writing to contact@3sln.com. To let us act, a notice should contain: a sufficiently substantiated explanation of why you consider the content illegal; the exact electronic location of it (the URL, and any further information needed to identify it); your name and email address (not required where the content concerns offences involving child sexual abuse material); and a statement confirming your good-faith belief that the information in the notice is accurate and complete. We confirm receipt without undue delay and tell you what we decided.

Statement of reasons. Where we remove, disable, restrict, or demote a title, or suspend an account, we give the affected publisher a statement of reasons: what was actioned and on what territorial scope, the facts we relied on, whether a notice or an automated tool was involved, the legal or contractual ground, and how to contest the decision — by replying to that statement, or through the courts or an out-of-court dispute settlement body of their choosing.

Our position as a host. We do not initiate or select the content our publishers upload, we do not modify it, and we do not monitor it. Under Article 6 DSA we are not liable for it unless we have actual knowledge of illegal activity or content — or, for damages claims, awareness of facts making illegality apparent — and fail to act expeditiously once we do. A notice that meets the conditions above is what gives us that knowledge.

Points of contact. Member State authorities, the Commission, and the Board may reach us at contact@3sln.com, in English. Recipients of the service may use the same address. We have not yet designated a legal representative in the Union under Article 13 DSA; this section will name them once we do.

11. Fees and payments

The hosting fee (see pricing) is charged per title for the stated period and, except as in section 6 or as required by law, is non-refundable. Storia does not process your buyers' payments and does not take a share of your sales — those flow through your own payment processor, and any buyer refunds, chargebacks, taxes, and disputes are solely between you, your buyers, and your processor.

12. Service "as is"

Storia is provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee uninterrupted or error-free service, or that content will always be available.

13. Limitation of liability

To the maximum extent permitted by law, Storia and its operators are not liable for any indirect, incidental, or consequential damages, or for lost revenue or data. Our total liability for any claim relating to the service will not exceed the hosting fees you paid for the affected title in the prior 12 months.

14. Indemnification

You will indemnify and hold harmless Storia and its operators from any claims, damages, and costs (including reasonable legal fees) arising from your content, your use of the service, or your breach of these Terms.

15. Termination

You may stop using the service and delete your content at any time. We may suspend or terminate access for violations of these Terms, or where required by law, as described above.

16. Changes

We may update these Terms. Material changes take effect on publication of a new version; continued publishing after a change, and re-accepting when prompted, constitutes acceptance.

Overview

Storia is built to be privacy-respecting: we collect only what's needed to run the service, and we don't use third-party advertising or cross-site tracking.

What we collect — publishers

Your email address (used for passwordless sign-in), the content and metadata you upload, your Terms acceptance, and basic account and usage information needed to operate your account.

What we collect — listeners

For a gated title, a single strictly-necessary device cookie that remembers your access on that device. If you opt in, your playback position is synced to the cloud under an anonymous sync identifier (no account, no name). If you post a review, the name you provide is stored with it. We keep standard server logs (such as IP address and user agent) for security and operation.

Payments

Buyers pay through the publisher's own payment processor, and Storia's hosting fee is handled by our payment processor. We do not collect or store card or bank details.

Cookies

We use only strictly-necessary cookies: a session cookie for the publisher console, and a per-title device-token cookie for gated playback. We don't use advertising or analytics tracking cookies, so no cookie-consent banner is required in most regions.

How we use information

To provide, secure, and operate the service, and to send transactional email such as sign-in links and access links. We do not sell personal data.

Sharing & processors

We share data only with the infrastructure and service providers needed to run Storia — hosting (Cloudflare), transactional email, and payment processors — each handling it under their own terms. We disclose information if required by law.

Legal requests

We may disclose account or usage information, and we may remove or unpublish content, where we believe in good faith that the law requires it — for example a court order, a lawful demand from law enforcement or a regulator, or a valid takedown notice. Where we are legally permitted to tell you, we will. See sections 7, 9 and 10 of the Terms.

Retention

Your content is kept until you delete it or your account. Idle cloud-progress records expire automatically after a period of inactivity. Logs are retained for a limited time.

Your choices

You can edit or delete your content at any time, delete your account, and clear local data on any device. To exercise data rights, contact us.

International & children

Data may be processed on global infrastructure. Storia is not directed to children, and we don't knowingly collect data from them.

Changes

We may update this Privacy Policy; the current version is always published here.

Contact

Questions about these Terms? Reach the operator at noreply@deliver.3sln.com.